Cyber Risk & Visibility Assessment
Service Description
This service is a package, time in booking is for an initial consultation to determine requirements and pricing A ServiceNow-aligned cybersecurity assessment that provides full visibility into assets, vulnerabilities, and business risk—mapped to a prioritized remediation roadmap. This assessment provides a comprehensive view of your organization’s security posture by aligning controls to the NIST Cybersecurity Framework and identifying key gaps across people, process, and technology. It evaluates existing vulnerability management tools and their integration with ServiceNow to improve prioritization, reduce duplication, and streamline remediation workflows. The review also analyzes CMDB and asset visibility to uncover gaps in asset accuracy, service mapping, and unmanaged systems. Findings are translated into a business-aligned risk heatmap that highlights critical (“crown jewel”) assets and clearly maps vulnerabilities to business impact. The engagement concludes with a 90-day remediation roadmap outlining actionable improvements across SecOps workflows, ITSM integration, automation opportunities, CMDB maturity, and potential IRM adoption—giving organizations a clear path to strengthen security and reduce risk.
Cancellation Policy
We value your time and ours—this policy ensures we can deliver focused, high-quality engagements for every client. 1. Scheduling • All services must be scheduled in advance and are subject to availability • A confirmed booking requires: o Free sessions: calendar confirmation o Paid services: signed agreement and/or payment (or deposit) • Clients are responsible for ensuring the availability of required stakeholders at the scheduled time ________________________________________ 2. Rescheduling Policy • Free Sessions: o May be rescheduled with at least 24 hours’ notice • Paid Services (Workshops, Assessments, Projects): o Require at least 72 hours’ notice to reschedule o One re-schedule is permitted at no additional cost o Additional reschedules may be subject to a fee ________________________________________ 3. Cancellation Policy • Free Sessions: o Cancellations with less than 24 hours’ notice may result in limited future booking availability • Paid Services: o Cancellations made 72+ hours in advance may be eligible for partial credit (excluding deposit) o Cancellations within 72 hours of the scheduled service are non-refundable o Failure to attend a scheduled session (no-show”) is considered a cancellation and is non-refundable ________________________________________ 4. Refund Policy • Deposits are non-refundable and secure time, resources, and scheduling commitments • Payments for completed work or delivered milestones are non-refundable • For prepaid services canceled in advance: o Any unused portion (excluding deposit) may be issued as credit toward future services rather than a cash refund • No refunds will be issued for: o Missed sessions or no-shows o Delays caused by lack of client participation, access, or required inputs ________________________________________ 5. Late Arrival Policy • Sessions will begin and end at the scheduled time • Late arrivals may result in reduced session time without fee adjustment • If the client is more than 15 minutes late, the session may be considered a no-show ________________________________________ 6. Consultant-Initiated Changes If rescheduling is required due to consultant availability: • Reasonable notice will be provided • The client may choose to reschedule or receive a full refund (including deposit) for that specific session ________________________________________ 7. Expiration of Services / Credits • Purchased sessions, credits, or workshops must be used within 90 days unless otherwise agreed • Unused s